Corporate Accommodation Booking Conditions 2010

Please read these terms and conditions carefully.

Properties are available from 12.00 noon on the day of arrival and keys should be collected from the HOTEL RECEPTION

1. Electricity and services are included in the rent.

2. Monthly rental payments are payable in advance and may be paid by BACS or cheque. Invoices will be forwarded to you on the 10th day of each month for the next rental period.

3. The full monthly rental will be charged if less than 4 weeks notice is given in writing of any cancellations / amendments to the reservation.

4. If a telephone is provided, the hirer will be responsible for paying for all calls made in whatever manner specified by the owner. Some apartments have a telephone which is for incoming calls only

5. All registered residents under this reservation will receive a 10% discount card which is valid for use at Thorpeness Hotel, The White Lion Hotel & The Brudenell Hotel. This discount card entitles the bearer to 10% discount only on food purchased at these Hotels.

6. Bed linen and towels are supplied plus basic cleaning materials. For residents staying more than one week we provide a service to collect and replace linen and towels on a Saturday. Washing up and keeping kitchen equipment clean is the responsibility of the residents.

7. PETS: Where dogs are permitted please ensure that they are well behaved and not left unattended for long periods. We reserve the right to enter properties if necessary. Charges will be made for any damage or for extra cleaning after departure. Dogs are not permitted in the grounds and the owner must remove any mess in public areas surrounding the apartments. See condition 12.

8. Please check before leaving that all personal belongings have been removed from the property. A minimum charge of £8 will be made for retrieval, packing and postage involved in recovery.

9. The owner/agent is not responsible for cycles brought onto the premises. A locked garage is available for which each apartment is issued with a key. Cycles must not be taken into apartments or any other building. If left where they may cause an accident they will be removed. Skateboards are not permitted in the grounds.

10. Tennis and Golf. With the exception of July and August tennis is free to residents. Golf is available at a discount of 20% and a handicap certificate is required to play the course.

11. If the property owner is prevented by circumstances beyond their control from making the property available and cannot provide a suitable alternative they will refund all rent pre-paid to you.

12. Neither the property owner nor the agent accepts responsibility for loss or damage to belongings, nor for injury or accident which the resident or any of his party may incur or experience.

13. The resident undertakes to keep the premises and all furniture, fixtures and effects in good repair as found at the commencement of occupation and shall pay to the agent, prior to departure, the full value of any part of the premises, furniture, fixtures, fittings and effects destroyed or damaged. Breakages and damage should be reported immediately. No additional furniture or fixtures should be placed in the dwelling. No posters or any type of adhesives are to be fixed to the walls. On departure the apartment must be left clean and tidy. All food stuff, rubbish and any chemicals must be removed. Crockery and cutlery should be clean and the dishwasher empty. Charges may be made for apartments left in a poor condition.
On the day of departure properties should be vacated by 10am.

14. Electrical appliances taken into the apartment by residents should have a valid Portable Appliance Certificate if more than a year old.

15. We act as letting agents for the properties. Whilst we always try to ensure that the properties are well maintained and equipped, the ultimate responsibility rests with the owners. In the rare instance guests have any complaint they should let us know as soon as possible and we will endeavour to rectify the problem. If this is not possible, we ask that complaints are submitted in writing and we will relay the complaint to the owner for instructions. The descriptions are made in good faith and as agents we will not be responsible for any changes made by the property owners without notifying us. The contracting parties are the owners and the resident. The Letting Agent is not a contracting party.

16. Please be aware that the apartments are strictly Non Smoking – smoking is permitted in outside gardens & terraces.

Accepted Signed on behalf of

Name:_________________________________________________


Signature: ______________________________________________


Date:__________________________________________________