Privacy Policy.

ABOUT OUR PRIVACY POLICY

This website is brought to you by Shorthose Russell Limited. We take the privacy of our website users very seriously. We ask that you read this Privacy & Cookie Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

In this Privacy Policy, Shorthose Russell Limited ('we' or 'us') is the 'data controller' (the company who is responsible for, and controls the processing of, your personal data).

PERSONAL DATA WE MAY COLLECT ABOUT YOU

We will obtain personal data about you such as your name, email address, and query details, whenever you complete an online form. For example, we will obtain your personal data when you complete our online contact and query submission page.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.

HOW WE USE YOUR PERSONAL DATA

We may use your data for the following purposes:

  • to help us identify you and any accounts you hold with us
  • administration
  • research, statistical analysis and behavioural analysis
  • customer profiling
  • fraud prevention and detection
  • to notify you of any changes to this website or to our services that may affect you
  • security vetting
  • improving our services

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data to:

  • our agents and service providers
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity

KEEPING YOUR DATA SECURE

We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

MONITORING

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.

INFORMATION ABOUT OTHER INDIVIDUALS

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
give consent on his/her behalf to the processing of his/her data
receive on his/her behalf any data protection notices

OUR CONTACT DETAILS

We welcome your feedback and questions. If you wish to contact us, please send an email to info@thissrl.co.uk or you can write to us at 12 Meridian Way, Meridian Business Park, Norwich NR7 0TA or call us on 01603 706560.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.