PERSONAL DATA WE MAY COLLECT ABOUT YOU
We will obtain personal data about you such as your name, email address, and query details, whenever you complete an online form. For example, we will obtain your personal data when you complete our online contact and query submission page.
HOW WE USE YOUR PERSONAL DATA
We may use your data for the following purposes:
- to help us identify you and any accounts you hold with us
- research, statistical analysis and behavioural analysis
- customer profiling
- fraud prevention and detection
- to notify you of any changes to this website or to our services that may affect you
- security vetting
- improving our services
DISCLOSURE OF YOUR PERSONAL DATA
We may disclose your personal data to:
- our agents and service providers
- law enforcement agencies in connection with any investigation to help prevent unlawful activity
KEEPING YOUR DATA SECURE
We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.
INFORMATION ABOUT OTHER INDIVIDUALS
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
give consent on his/her behalf to the processing of his/her data
receive on his/her behalf any data protection notices
OUR CONTACT DETAILS
We welcome your feedback and questions. If you wish to contact us, please send an email to [email protected] or you can write to us at 12 Meridian Way, Meridian Business Park, Norwich NR7 0TA or call us on 01603 706560.